The easiest way to get logs from Netskope into a SIEM is using Cloud Log Shipper within Cloud Exchange.  Configure the Netskope Plugin for Log Shipper - Netskope Knowledge Portal

@xavy2310 do you already have Cloud Log Shipper configured?  A restart of the service should not be required unless there's an issue.  Once you've configured the plugin and sharing (business rules) then logs should begin streaming to the QRadar instance.