Inside Netskope: Identify, Troubleshoot, and Resolve Common Netskope Client-related Issues

Organizations rely on Netskope to secure their cloud applications, web traffic, and data, but troubleshooting client issues can be challenging. Connectivity problems, policy enforcement failures, and performance degradation can disrupt productivity and security postures. Learn from our security engineers as they discuss the systematic approach we take at Netskope to diagnose and resolve client issues effectively. 

Key Topics:

• Understanding Netskope Client Architecture – How the client interacts with cloud security services and network components.

• Common Client Issues and Root Causes – Connectivity failures, latency, and policy misconfigurations.

• Troubleshooting Tools and Logs – Leveraging Netskope Client Debug Logs, Packet Captures, and Browser Developer Tools.

• Best Practices for Resolution – Steps to address common client-side issues and optimize deployment.

• DEMO: Using the Netskope Client itself to troubleshoot issues on the OS and applications.