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client netskope disabled after computer lockout

  • January 26, 2023
  • 3 replies
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bruna
Netskope Partner
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Gostaria de verificar se Γ© possΓ­vel realizar uma configuraΓ§Γ£o no Netskope onde nΓ£o fique inativo quando o usuΓ‘rio travar a mΓ‘quina.

Porque temos uma polΓ­tica de Acesso Condicional com exceΓ§Γ£o dos IPs Netskope, mas quando o usuΓ‘rio bloqueia a mΓ‘quina e depois tenta acessar algum aplicativo assim que loga novamente, ele nΓ£o pega o IP Netskope imediatamente e gera a mensagem de bloqueio. Somente depois de um tempo apΓ³s obter o IP, o aplicativo autentica o usuΓ‘rio novamente.

3 replies

qyost
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  • January 26, 2023

I think what you're looking for is the NPA - Prelogin configuration.
Configure Client Prelogon Connectivity (netskope.com)


bruna
Netskope Partner
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  • Author
  • Netskope Partner
  • January 26, 2023

Hi Qyost,

 

Will this NPA functionality keep the client active when the user locks windows?

 

Thancks


qyost
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  • January 27, 2023

I've not tested that yet.   But prelogin configuration is on my list of things to test as we begin looking at NPA.  Hopefully one of the other community participants can clarify for us both.